F.A.Q.

Do I Pay More to Have an Agent?

No. Your premium is THE SAME, whether you purchase your policy through us or directly through the carrier. We are the only ones that will act as your advocate with the insurance carrier after the sale.


If I Don't Qualify, Can I Still Have You as My Agent?

Absolutely. In fact, why would you want to do it any other way? It's always best to have an experienced insurance agent in your corner when disputes arise.


Where to Start?

First, you need to determine if you qualify for federal assistance (subsidy). If you do, the federal government will send that amount to the carrier of your choice that will be applied to the plan of your choice.

To determine whether you qualify, you will need to provide your zip code, county, annual household income and the number of those to be covered and their birthdates and smoking status (yes or no). Go through this step, even if you know you don't qualify.


What's Next?

Once that's done, our website will automatically deduct any subsidies that apply and show you the estimated net amount you would pay as a monthly premium on each of the available plans.


Is It Easy to Compare Those I like?

Yes. Simply click the COMPARE PLANS button to see a side-by-side comparison of multiple plans. You can compare monthly rates, deductibles, co-pays and more.


What Do I Do When I Find the One I Want?

Write down the name of the plan you have selected and click Purchase Your Plan. Please fill out the information requested or call us to get set up for an appointment by phone or in-person at our office.


What Happens Then?

If you qualify for a subsidy, the federal government will automatically notify the insurance company and they will send the monthly subsidy to the carrier. You will be responsible for the adjusted monthly premium amount. The insurance company will send your ID cards, and a welcome packet with information about your coverage and the providers (physicians and hospitals) in the network.


What If I Need Help to Do the Above?

That's when you contact us and we'll walk you through the process. You can contact us by phone at 803.708.7405 or by email at Tim@HanburyGroup.com.


What if I Need Help with Claim Issues after I purchase my policy?

If you purchased your plan at HealthCare.gov, directly with the Federal Government's 800 number, or with a Navigator or Assistor, you're on your own with claims issues. However, if you purchase your policy through Hanbury Group or HanburyGroup.com, we are your insurance agent and can assist you with the set-up of your policy and any claim issues in the future. Please remember, this is health insurance and coverage issues may arise. As your insurance agent, we assist when questions or problems arise with the carrier or with providers.


Do I Pay More to Have an Agent?

No. Your premium is THE SAME, whether you purchase your policy through us or directly through the carrier. We are the only ones that will act as your advocate with the insurance carrier after the sale.


If I Don't Qualify, Can I Still Have You as My Agent?

Absolutely. In fact, why would you want to do it any other way? It's always best to have an experienced insurance agent in your corner when disputes arise.

Get Started

Use our Calculate & Compare tool to view South Carolina plan options and see monthly rates. Once you’ve decided on a plan that is right for you click Purchase Your Plan.

Purchase A Plan

If you would like to go forward to enroll in a plan, please provide the information below so that we can contact you. If you prefer, you can call us during normal working hours at 803.708.7405 to set up an appointment.

*There is no additional cost for an agent to assist you - why do this yourself?*